SUPPLY CHAIN CO-CREATION COMMUNITY
Supply chain co-creation.Every collaboration moves us forward.
Connect real business challenges, an open sandbox and a plugin ecosystem so good ideas can grow.
Grounded in real business
Validated in an open sandbox
Built to be reused
Project overview
Background and Key Insight
Major clients face pressure to restructure supply chains and control costs, while conventional one-to-one presales engagements rarely produce reusable solutions. A co-creation community turns shared experience into standardized plugins.
Two Core Insights
A real-world sandbox enables rapid validation of efficiency, cost, and carbon impact.
Conventional presales demos cannot capture the complexity of real supply chains. An open API sandbox lets clients test solutions against real data and operational workflows, significantly shortening decision cycles.
Plugin-based microservices are easier to deploy and scale.
Breaking complex supply-chain solutions into standardized, modular microservices makes implementation easier and allows successful approaches to be replicated quickly across clients and use cases.
Target audience
Audience Profiles
Focused on fulfillment leaders at major e-commerce platforms, technology managers at third-party logistics providers, and supply-chain data platform leaders.
Platform Fulfillment Leaders
Leading e-commerce platform | Manages millions of daily orders | Balances speed and cost
Core Objectives
- Delivery reliability:99% on-time rate during major sales events
- Cost reduction:5–10% lower delivery costs through route optimization
- Exception control:Loss/damage rate < 0.5%
- Elastic scaling:Rapid response to peaks and troughs in demand
Value of the Co-creation Community
- Validate new solutions in the API sandbox
- Learn from industry-leading best practices
- Join campaigns such as "Pre-sale Peak Scheduling"
- Deploy custom plugins quickly
3PL Technology Manager
Third-party logistics provider | Owns technical architecture | Focused on integration efficiency and risk
Core Objectives
- Fast integration:New client onboarding in < 2 weeks
- Controlled risk:System availability of 99.9%+
- Cost optimization:Less custom development
- Standardization:Unified interfaces lower maintenance costs
Value of the Co-creation Community
- Open API documentation and SDK support
- Sandbox environment for testing and validation
- Rapid deployment of standardized plugins
- Knowledge sharing in the developer community
Head of Data Platform
Enterprise platform division | Owns data integration | Focused on real-time insight and visualization
Core Objectives
- Unified metrics:Real-time aggregation of end-to-end logistics data
- Real-time visibility:Key metrics refreshed in seconds
- Smart alerts:Automatic anomaly detection and alerts
- Decision support:Data-driven optimization decisions
Value of the Co-creation Community
- IoT platform and data interface integration
- Highcharts visualization component library
- SLA monitoring and alerting plugins
- Real-time dashboard best practices
Our Value Proposition in Three Lines
1. Turn complex supply chains into drag-and-drop LEGO
Complex scenarios such as "Pre-sale Peak Scheduling" and "Same-city Hourly Delivery Route Optimization" are broken down into standardized plugins, so solutions can be assembled as quickly as building blocks.
2. Every experiment can become a plugin
Strong solutions validated in the API sandbox go live on the ecosystem marketplace after review, so innovation can be replicated and scaled fast.
3. Every cent saved is visible
Real-time dashboards track delivery time, cost, accuracy, carbon emissions and other key metrics, making the impact of every optimization clear and measurable.
Co-creation Model
How Co-creation Works
Quarterly hackathons, the API sandbox and a review-to-launch process form a complete problem-solving loop.
Quarterly Hackathons
48 Hours Themed Campaigns
- Sample themes:"Pre-sale Peak Scheduling", "Hourly Delivery Last-mile Optimization"
- Format:Individuals or teams (3–5 people)
- Judging criteria:Efficiency gains, cost savings, innovation
- Winner's prize:Clubear roadshow + priority listing on the ecosystem marketplace
API Sandbox
End-to-End Realistic Simulation
- Order simulation:Order generation, address parsing, shipping cost calculation
- Sorting simulation:Automated sorting, route planning
- Line-haul simulation:Capacity dispatch, delivery time forecasting
- Last-mile simulation:Delivery route optimization, exception handling
Review & Launch
70/30 Revenue Share Ongoing Revenue
- Performance commitment:Commit to efficiency and cost improvement targets
- Code review:Security, performance, maintainability
- Listing approval:Approved by the technical committee
- Revenue share:70% to developers, 30% to SF Express
Challenge Campaigns
Each quarter, we gather 3–5 real pain points from business units and key accounts, frame them as "challenge campaign" themes, and crowdsource solutions through hackathons:
| Challenge theme | Business pain point | Expected outcome | Teams |
|---|---|---|---|
| Pre-sale peak scheduling | Pre-sale orders surge during major promotions, straining warehouse capacity | Distributed fulfillment, cutting peak load by 30% | 12 teams |
| Same-city one-hour delivery routing | Suboptimal last-mile routes make delivery times hard to guarantee | Route optimization algorithms, lifting on-time rates by 20% | 15 teams |
| Bulky-item delivery and installation | Large appliances require installation, resulting in a poor customer experience | Smart scheduling, cutting repeat visits by 50% | 8 teams |
| Real-time carbon monitoring | Green logistics lacks quantifiable metrics | Real-time emissions tracking with optimization recommendations | 10 teams |
API SANDBOX
Open API Sandbox
End-to-end simulation across ordering, sorting, line-haul and last mile, with real data and complete API documentation.
Core API Capabilities
- Order management:Create, query, cancel, modify
- Route planning:Smart routing, delivery-time prediction, capacity matching
- Warehouse management:Inventory lookup, sorting dispatch, outbound monitoring
- Transport management:Line-haul dispatch, vehicle tracking, exception alerts
- Delivery tracking:Real-time location, status updates, proof of delivery
- Analytics:Delivery-time reports, cost analysis, carbon calculation
Tech Stack & Tools
- OpenAPI：RESTful API + GraphQL support
- NVIDIA Omniverse USD：3D warehouse visualization and simulation
- IoT platform:Real-time device data ingestion
- Highcharts：Interactive data visualization
- SLA monitoring:Real-time performance monitoring and alerts
- SDK support:Java / Python / Node.js / Go
Sample API Call
View the API request and response example
Content Matrix
Content Matrix & Operating Cadence
Daily cases → weekly demos → monthly retrospectives → quarterly hackathons: a multi-tiered content system.
Daily: Cases & Metrics
Today's metrics:Outbound wait ≤ 12 min, exception rate 0.3%
Featured case:An e-commerce retailer cut delivery costs by 15% with "smart warehouse allocation"
Weekly: Plugin Demo Day
Wednesdays, 14:00 — Demos of newly launched plugins and technical exchange
Developers share design thinking, use cases and performance metrics
Monthly: Campaign Retrospectives
Example:Retrospective | 618 Bulky Appliances: Making "Install-First Delivery" the Norm
In-depth analysis of problems, solutions, results and replicable lessons
Quarterly: Hackathon + White Paper
Hackathon:48-hour Mini-Hack; the winner pitches at CluBear
White paper:A quarterly supply chain innovation white paper featuring standout cases
Hackathon poster
Theme:Build a "same-city one-hour delivery route optimization" plugin in 48 hours
Prize:Winner pitches at CluBear + priority listing in the ecosystem marketplace
Long-form campaign retrospective
Title:618 Bulky Appliances: Making "Install-First Delivery" the Norm
Content:Problem analysis + solution design + results data + replication guide
Daily metrics post
Today's metrics:Outbound wait ≤ 12 min, exception rate 0.3%
Comparison:Up 5% from yesterday, 12% from last month
Incentive Program
Incentives & Revenue Sharing
Plugin revenue sharing, co-authored white papers, joint PR and industry speaking slots: multi-dimensional incentives for developers.
Plugin Revenue Sharing
- 70% Developer revenue
- 30% Platform Service Fee
- Billed by API calls or subscriptions
- Monthly payouts, recurring income
Co-Authored White Papers
- Standout cases featured in the white paper
- Developer bylines and bios
- Launched and promoted at industry conferences
- Build Your Personal Brand
Access Shared PR Resources
- Promotion Across SF Express Official Channels
- Joint Coverage with Industry Media
- Social Media Exposure
- Customer Case Study Video Production
Speaking Opportunities
- Roadshow Opportunities at Data Science Community
- Speaking at Logistics Technology Conferences
- Internal Knowledge Sharing at SF Express
- Presentations at Customer Events
Revenue-Sharing Models
| Pricing model | Use cases | Sample pricing | Developer revenue |
|---|---|---|---|
| Pay per call | API plugins (route optimization, ETA prediction) | ¥0.05–0.50 per call | 70% of call fees |
| Subscription | Dashboards and monitoring plugins | ¥999–9,999 per month | 70% of subscription fees |
| Performance-based share | Cost-optimization plugins | 10–20% of cost savings | 70% of performance share |
| One-time license | Custom solutions | ¥100K–1M | 70% of license fees |
Performance Dashboard
Data Dashboard and Key Metrics
Monitor delivery speed, costs, accuracy and carbon emissions in real time, with breakdowns by industry, city and warehouse dispatch window.
Core Business Metrics
- Delivery Performance:Dispatch wait time, transit time and on-time delivery rate
- Cost Metrics:Cost per item, transportation costs and labor costs
- Accuracy:Address accuracy, sorting accuracy and delivery confirmation accuracy
- Carbon Emissions:Carbon emissions per item, vehicle emissions and energy use analysis
Multidimensional Analysis
- By Industry:Compare e-commerce, FMCG, consumer electronics, apparel and other industries
- By City:Compare delivery speed and costs across Tier 1, 2 and 3 cities
- By Warehouse Dispatch Window:Analyze efficiency across morning, afternoon and evening dispatch windows
- By Route:Compare high-volume and long-tail routes
Real-Time Monitoring and Alerts
Track key metrics in real time with SLA-based monitoring and automatic alerts for exceptions:
- Delivery Alerts:Automatically send an alert when dispatch wait time exceeds 15 minutes
- Cost Alerts:Trigger a warning when cost per item exceeds budget by 10%
- Accuracy Alerts:Escalate when the exception rate exceeds 0.5%
- Carbon Emissions Alerts:Recommend lower-carbon routes when emissions exceed limits
Implementation Plan
Implementation Roadmap and Automated SOPs
Launch fast: sandbox at T0 → hackathon at T+40 → ecosystem marketplace at T+90.
T0: API Sandbox Launch (Days 0–30)
Key actions:Publish complete API documentation, develop SDKs, set up the sandbox and recruit the first developer cohort
T+40: First Hackathon (Days 31–70)
Key actions:Announce challenge themes, run a 48-hour mini-hackathon, judge entries, award prizes and list standout solutions
T+90: Ecosystem Marketplace Launch (Days 71–90)
Key actions:Launch the ecosystem marketplace, list the first plugins, activate revenue-sharing settlements and publish the white paper
Automated Operations SOP
Exception Handling SOP:Detect anomalies automatically → trigger alerts → initiate manual intervention → roll back the solution → review findings
Budget Allocation (Initial Budget: ¥3 Million)
| Budget item | Share | Amount (¥10K) | Details |
|---|---|---|---|
| Sandbox build-out | 40% | 120 | API development, servers, security, monitoring |
| Incentives | 25% | 75 | Plugin revenue share, hackathon prizes, white paper production |
| Event operations | 20% | 60 | Hackathon organization, demo days, in-person salons |
| Ongoing operations | 15% | 45 | Community management, content production, technical support |
| Total | 100% | 300 | Covers the 6-month launch phase |
Compliance and Risk Management
Compliance Priorities and Risk Controls
Build a comprehensive risk management framework with rigorous controls for API security, data privacy and IP ownership.
Compliance Guardrails
- Data Privacy:Customer data masking and tiered access permissions
- API Security:API key rotation, rate limiting, and anomaly detection
- IP Ownership:Standard contracts define intellectual property ownership
- Vendor Screening:Partner due diligence and compliance assessments
Risk Mitigation Strategies
- API Reliability:SLA-backed availability of 99.9%+
- Cyberthreats:WAF protection, DDoS defense, and penetration testing
- Plugin Quality:Rigorous code reviews, performance testing, and phased rollouts
- Dispute Resolution:Arbitration, insurance coverage, and legal support
Three Layers of Data Security
All sensitive data is automatically masked in the sandbox. Developers can access only authorized data, and every API call is fully logged for audit.
Logistics Innovators: Core Value Proposition
Make complex supply chains as easy to build as drag-and-drop blocks—and turn every experiment into a reusable plugin
Make every saving visible
+300% API calls + 150 co-creation projects + 80 plugins launched + -10% cost per person
Building China's largest co-creation community for supply chain innovation
Turn an idea into the next step.
Talk with our interdisciplinary team about branding, digital experiences and business innovation.
