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Users as sales force

Non-advertising-driven communities with improved conversion rates 300%
1,000 deep users are worth more than 100,000 casual followers

We believe

The future of marketing is not advertising

But building real relationships

Not persuading users to buy

But making users into friends

Friends will speak for you

Traditional marketing is dead

Current challenges

Traffic gets more expensive

Last year: ¥50 per acquisition
This year: ¥200 per acquisition
ROI continues to decline

Users leave after viewing

Repeat purchase rate below 10%
Churn within 3 months
Unable to build long-term relationships

No one believes ads

¥1M in ads
Can't compete with one friend's recommendation
Trust crisis deepens

The community answer

Users sell for you

1,000 true fans actively sharing
Acquisition cost reduced 80%
Conversion rate up 5×

Relationships last a lifetime

Customer lifetime value
Rises from ¥500 to ¥3,000
Repeat purchase rate reaches 65%

Word-of-mouth spreads naturally

Every 10 users
Bring 3 new users
Achieve exponential growth

Our approach

Step 01

Find the right people

Identify core user groups who genuinely align with brand values and have deep engagement intent.

  • Precise user profiling and analysis
  • Seed user screening mechanism
  • Tiered Engagement Strategy
Step 02

Deliver Value

Reward members with exclusive content, dedicated services and priority access.

  • Exclusive Content Development
  • Membership Benefits Design
  • Value Ladder Design
Step 03

Build Connections

Help members connect and build relationships that create network effects.

  • Icebreaker Design
  • Interest Group Development
  • Online and Offline Event Planning
Step 04

Ongoing Operations

Create a regular program of activities and interactions with a personal touch.

  • Content Calendar Planning
  • Interaction Design
  • Data-Informed Refinement
Step 05

Inspire Advocacy

Turn satisfied customers into brand advocates.

  • Referral Program Design
  • Incentive Program Development
  • Shareable Content Planning
Step 06

Generate Revenue

Create sustainable value through diverse revenue streams.

  • Monetization Strategy
  • Conversion Funnel Optimization
  • Commercial Performance Tracking

The Numbers Speak

80%
Lower Acquisition Costs
300%
Conversion Rate Increase
65%
Average Repeat Purchase Rate
3×
Customer Lifetime Value

Real Success Stories

Paid Learning

From Buying Courses to Actively Learning

An online education platform used learning communities to raise course completion from 38% to 82%. Individual learners became a connected network, holding one another accountable and progressing together.

50,000+
Community Members
82%
Course Completion Rate
65%
Repeat Purchase Rate
3×
Customer Value
Learners began sharing insights and holding one another accountable. One learner said that seeing the group's progress provided a powerful incentive to keep going. It created an atmosphere that five years of product improvements had never achieved.
— Zhang Ming, Head of Product Operations
Mother and Baby Brand

From Selling Products to Supporting Parents

Through carefully managed communities, a mother and baby brand built customer relationships rooted in trust. Members shared parenting advice, offered emotional support and met in person, creating a space that extended beyond transactions.

200,000+
Mothers in the Community
75%
Repeat Purchase Rate
50%
Share of Sales from the Community
70%
Lower Acquisition Costs
Customers began recommending the brand and contributing product feedback. One member said the community understood her needs better than she had expected. Advertising alone could not have built that level of trust.
— Li Na, Marketing Director

What Our Clients Say

“Qingmei Future helped us build a real customer community. Every month, members now organize their own meetups.”

W

Wang Xiaoming

Fitness Brand Founder

“Acquisition costs fell by 70%, while customer quality improved. Customers acquired through the community are five times more loyal than those from other channels.”

Liu

Liu Xin

CMO, SaaS Company

“Our customers actively refer new ones. Today, 30% of new customers come through existing customer referrals.”

Chen

Chen Jing

Beauty Brand Lead

FAQs

Is community marketing right for my industry? +
It suits almost any industry where customer relationships matter. Education, paid learning, parenting, beauty and skincare, fitness and SaaS are particularly well suited. The key is whether your product or service depends on continued use and repeat purchases.
How long does it take to build a community? +
The initial launch phase typically takes 3–6 months. Quality matters more than speed. The first 1–2 months focus on strategy and member selection, followed by gradual growth. A highly engaged community of 1,000 can deliver more value than a group of 100,000 with little engagement.
Is community management expensive? +
Community management typically delivers a higher ROI than continually paying to acquire traffic. It requires an initial investment of time and people, but acquisition costs fall significantly as the community becomes established. On average, our clients achieve a positive return after six months.
How do you measure community marketing performance? +
We track key metrics including community engagement, customer retention, repeat purchase rate, customer lifetime value (LTV), Net Promoter Score (NPS) and community sales conversion. Monthly reports make the relationship between investment and return clear.

Start Building
Your Customer Community

Make Marketing Different

400-629-1588

METHODS & QUESTIONS

Community & Service Experience · Where We Start

Drawing on our service overviews and project materials, the topics below explain what to prepare, how the work unfolds and how we collaborate.