CHINA POST GROUP
Delivering
Good
Connecting
Us All
Universal Service. Better Lives.
Connecting cities and villages and serving millions of households with integrity and responsibility.
Mission
Mission
Delivering Good. Connecting Us All.
As China’s principal postal service provider, we safeguard the nation’s communications and support economic and social development. Guided by our commitment to serving the people, we provide universal, secure, convenient and efficient postal services—helping every expression of care find its way and every parcel reach its destination.
Vision
Vision
Building a World-Class Postal Enterprise
Building a globally competitive postal and logistics group. Driven by reform and innovation and powered by technology, we are creating a modern postal network that reaches cities and villages and connects China with the world—strengthening national infrastructure and helping people live better lives.
54,000
Branches
660,000+
Community Service Points
100%
Township Coverage
120+ Years
Our Heritage
Core value
Core values
People First
The people’s postal service, dedicated to the people. We put people’s needs first, providing quality, convenient postal services. Our commitment to universal service ensures that even the most remote communities stay connected.
Integrity First
Integrity is the foundation of China Post. We protect our customers’ mail, fulfill our responsibilities to society and honor our commitments to employees’ development. We earn trust by keeping our word.
Service with Sincerity
Service is our calling. From collection to delivery, we pursue excellence at every step. With care and expertise, we honor every commitment and repay the trust placed in us.
Safety First
Safety is our lifeline. Comprehensive safety management and rigorous operating standards protect every delivery, personal information and funds—safeguarding everything entrusted to us.
Innovation-Driven Growth
Innovation drives our growth. We are accelerating digital transformation and embracing new technologies and business models. Continuous innovation in service, management and technology improves efficiency and the quality of every customer experience.
Responsibility in Action
As a central state-owned enterprise, we have a responsibility to act. We respond on the front lines of major disasters, contribute to poverty alleviation and support people’s everyday needs—putting our public purpose into practice.
Business Areas
Business Areas
Connecting Postal Services, Finance and Express Logistics
Postal Services
We deliver letters and parcels and distribute newspapers and periodicals. Our universal service commitment ensures access for urban and rural communities alike. We also handle government correspondence, legal documents and other specialized deliveries, helping safeguard the nation’s communications.
Postal Finance
Postal Savings Bank of China is a major state-owned commercial bank with branches across urban and rural areas. Its comprehensive services include savings, loans, remittances, insurance and wealth management. By supporting agriculture, rural communities, farmers, and micro and small businesses, it advances financial inclusion.
Express & Logistics
China Postal Express & Logistics (EMS) is a leader in China’s express delivery industry, providing domestic and international express services, e-commerce logistics and cold chain logistics. Drawing on the reach of the postal network, it connects urban and rural communities nationwide.
E-commerce Platform
Ule is China Post’s own e-commerce platform, helping agricultural products reach wider markets and bringing manufactured goods to rural communities. Initiatives such as the China Post 919 Shopping Festival support rural revitalization and the growth of rural e-commerce.
Network Coverage
Network Coverage
A Network Connecting Cities and Villages
With 54,000 postal outlets and more than 660,000 community service points, our network reaches every township and virtually every administrative village. As China’s largest and most extensive postal network, we bring services the final mile to the people who need them.
100%
Township Coverage
Urban Network
Postal outlets in key urban locations provide convenient access to services, while a delivery network reaching local communities ensures fast delivery.
Township Network
Our services reach every township. Post offices and agency outlets give rural residents access to essential postal services.
Rural Network
Rural e-commerce service points help agricultural products reach new markets. Partnerships with express delivery providers extend parcel services to villages and support rural revitalization.
Logistics Network
Modern mail processing centers with automated sorting connect to an integrated air, rail and road transport network.
International Network
Postal partnerships with more than 200 countries and regions support cross-border e-commerce and international trade.
Smart Network
Smart parcel lockers, autonomous delivery vehicles and other new technologies improve delivery efficiency and the customer experience.
History
History
1896
Imperial Chinese Post
In 1896, the 22nd year of Emperor Guangxu’s reign, the Imperial Chinese Post was established, marking the beginning of China’s modern postal service and setting it on a path of modernization.
1949
China Post
Following the founding of the People's Republic, China Post was established with the mission "China Post serves the people." The postal service entered a period of comprehensive development.
1998
Postal and telecommunications separation
Postal and telecommunications services separated, and the State Post Bureau was established. Postal enterprise reform began, ushering in a new era of market-driven and modernized development.
2007
Postal Savings Bank of China
China Post Savings Bank was founded, marking a new chapter in postal financial services. Leveraging the postal network's reach, we built an integrated urban and rural financial services ecosystem.
2019
Formation of the Group
China Post Group Company completed its corporate restructuring, transitioning from state-owned enterprise to wholly state-owned limited liability company, establishing modern corporate governance.
2025
Digital Transformation
Accelerating digital transformation to build intelligent postal services. Deploying big data, IoT, and AI technologies to enhance service efficiency and user experience, advancing toward world-class postal excellence.
Social Responsibility
Social Responsibility
Universal service
Upholding our universal service obligation to ensure postal access for all urban and rural residents. We maintain operations in remote areas despite losses, bringing postal services to every corner and protecting fundamental communication rights.
Disaster relief
Emergency preparedness
During major disasters such as earthquakes and floods, we immediately activate green corridors to deliver relief supplies and donations.
Rural Revitalization
Rural Revitalization
Integrating postal, e-commerce, and financial services to drive agricultural sales, support rural entrepreneurship, and advance rural revitalization.
Poverty Alleviation
Targeted Poverty Alleviation
Implementing industrial development, e-commerce, and financial poverty alleviation across disadvantaged regions, cumulatively helping millions escape poverty.
Senior care services
Supporting our elders
Offering dedicated senior services with simplified procedures and home delivery to ensure convenient postal access for older adults.
Sustainable operations
Green postal services
Promoting recyclable packaging and new energy vehicles to reduce carbon emissions. Building a green postal system that protects the environment.
Employee Development
Our People
Protecting employee rights and providing career development opportunities. Supporting frontline postal workers with improved working conditions and benefits.
Awards & Recognition
Awards & Recognition
Fortune Global 500
Overall Business Performance
National Civilized Unit
Cultural and ethical development
Poverty alleviation excellence award
Social Responsibility
Employer of choice
Employee Satisfaction
Join us
Join Us
China Post
Deliver goodness
Connect us all
If you believe in the postal mission, embrace the principle "China Post serves the people," and are committed to serving millions with sincerity and responsibility, China Post welcomes you. Together, let's deliver every moment of goodness and connect us all.
