Research topic 164 / 200
Recycling information is difficult to understand
Material names, separation points and recycling options are presented in disconnected places.
Three-step solution method
- Map the sorting tasks users can complete and who handles each subsequent step.
- Present separation, identification and hand-off information in task order.
- Invite users to organize and test their understanding of the information architecture.
Key Deliverables
- Collect information architecture feedback.
- Separate instructions.
- User testing.
Verification Approach
Document material misidentification, missing steps, and navigation confusion.
Translating research into products and services
Around this topic, we connect needs research, product form, visual identity, and user flows; organizing design decisions through prototypes and task evidence, then integrating with engineering, operations, and service teams for delivery.
Related topics in this direction
Based on product context, user tasks, and existing materials, clarify this topic's research scope, stakeholder roles, and delivery timeline.
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