Research Study 123 / 200
Care and wellbeing equipment is not intuitive to adjust
Components are adjustable, but the direction and end position are unclear, leaving users hesitant to make adjustments themselves.
Three-step solution method
- Document adjustment tasks, the roles involved and which changes require professional confirmation.
- Make adjustment steps clear through accessible controls, labeling, and visible status indicators.
- Assess ease of understanding and operation in trials involving care professionals.
Key Deliverables
- Adjustment Task Checklist
- Signage proposal
- Trial documentation
Verification Approach
Record how well users understand adjustments, repeated attempts, and assistance needs.
Translating research into products and services
Around this topic, we connect needs research, product form, visual identity, and user flows; organizing design decisions through prototypes and task evidence, then integrating with engineering, operations, and service teams for delivery.
Related topics in this direction
Based on product context, user tasks, and existing materials, clarify this topic's research scope, stakeholder roles, and delivery timeline.
Start a project discussion around this topic ↗