Research Topic 086 / 200
Fragmented wayfinding at charging sites
Guidance breaks down between the road entrance, parking bays and charging equipment.
Three-step solution method
- Map routes for drivers, pedestrians and on-site service teams.
- Standardize the placement of directions, charger IDs and availability information.
- Refine information at key decision points through arrival and departure walkthroughs.
Key Deliverables
- Site Circulation Map
- Wayfinding System
- Decision-Point Layouts
Verification Approach
Document detours, parking decisions and the process of locating chargers.
Translating research into products and services
Around this topic, we connect needs research, product form, visual identity, and user flows; organizing design decisions through prototypes and task evidence, then integrating with engineering, operations, and service teams for delivery.
Related topics in this direction
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