Research case study 008 / 200

Shifting requirements for a first-generation product

New requirements keep arriving during development, forcing repeated rework of concepts and prototypes.

Research direction: Product definition and needs researchProblem identification → Design validation → Implementation

Three-step solution method

  1. Define the first-generation product's target users, core tasks and what is out of scope.
  2. Establish a change management threshold to assess the impact of new requests on experience and delivery.
  3. Include planned expansion features in future roadmaps to protect first-generation task completion.

Key Deliverables

  • Requirements baseline
  • Change assessment matrix
  • Version roadmap

Verification Approach

Track rework reasons, pending requirements, and first-generation task completion.

Translating research into products and services

Around this topic, we connect needs research, product form, visual identity, and user flows; organizing design decisions through prototypes and task evidence, then integrating with engineering, operations, and service teams for delivery.

Related topics in this direction

Based on product context, user tasks, and existing materials, clarify this topic's research scope, stakeholder roles, and delivery timeline.

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